Maintenance and Repairs
Towns Jewelry offers free first time repairs; this covers diamonds/gemstones that have fallen off (must send the loose stones in for repair), ring sizing, minor repairs, and jewelry defects upon delivery. Repairs thereafter will be paid for by the customer.
Towns Jewelry offers an 18 month diamond replacement warranty covering the loss of 0.05 carat diamonds. We will replace missing diamonds under 0.05 carats within the 18 month warranty, lost diamonds above 0.05 carats will be payed for by the buyer for replacement. Center stones are NOT covered by the 18 month warranty. In the case where a center stone may get lost or damaged, the center stone replacement will be paid for by the buyer.